Shipping and Delivery
At Avika, we aim to provide timely and reliable delivery of all orders. Please review our shipping and delivery policies below to understand our process.
1. Shipping Locations
1.1 We currently offer shipping across India. If you’re located outside India, please check back in the future, as we work to expand our service areas.
2. Shipping Costs
2.1 Standard Shipping
Shipping costs vary based on your order total, delivery location, and chosen shipping method. Shipping fees will be calculated and displayed at checkout.
2.2 Free Shipping
We may offer free shipping promotions on specific orders or during promotional periods. These will be advertised on our website when available.
3. Order Processing Time
3.1 Order Confirmation and Processing
Orders are typically processed within 1-2 business days after payment confirmation. You will receive an email confirming your order and an update once your order has been dispatched.
3.2 Dispatch Times
Most orders are dispatched within 2-3 business days. Processing times may vary based on product availability, holidays, or peak periods. Any anticipated delays will be communicated by email.
4. Estimated Delivery Times
4.1 Standard Delivery
Most orders are delivered within 5-7 business days from the date of dispatch. Delivery times may vary based on your location and any external factors such as weather, strikes, or courier delays.
4.2 Delivery Delays
In case of unexpected delays, Avika is not liable for delays caused by external factors, such as courier issues or public holidays. Our customer service team will provide updates and assistance where possible.
5. Tracking Your Order
5.1 Once your order has been dispatched, you will receive a tracking link via email or SMS to monitor your shipment status.
6. Delivery Address
6.1 Please ensure that your delivery address and contact information are accurate at checkout. Avika is not responsible for lost or delayed shipments due to incorrect address details.
6.2 If you need to change your delivery address after placing an order, please contact our customer service team at support@avika.co.in or call +91 7060508045 or +91 9818423253 as soon as possible. Address changes may not be possible after dispatch.
7. Missed Delivery
7.1 In case of a missed delivery, our courier partner will attempt re-delivery based on their guidelines. If the delivery fails after multiple attempts, the package will be returned to us, and we will contact you to arrange redelivery, which may incur additional shipping fees.
8. Contact Information
For any shipping or delivery inquiries, please contact us:
- Email: support@avika.co.in
- Customer Service: +91 7060508045, +91 9818423253